Security

How we look after card details

A gift card number is money. We treat it that way.

  • Card numbers are never shown on public pages or in listings.
  • Card details are only released to a buyer once their purchase is complete.
  • Access to card details inside our team is limited and recorded.
  • We never ask for a card number by email or over the phone.
  • Accounts are required for selling and buying, so activity can be traced if something goes wrong.

We don't claim to be insured, retailer-authorised or FCA-authorised, because we're not. If that ever changes we'll say so plainly here.